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Sangram Desai

Do you know the real meaning of ISO certification?

ISO is a standard published by the International Organisation of Standardization on different subjects. ISO 9001 is one of the most prominent of the lot and is basically a standard for quality management systems.


You must understand here that ISO does not provide certification to companies. So, any company or organization willing to adapt to the system as per ISO 9001 will have to first understand the specifications led out on the basis of the standard and then abide by the same internally to finally get the same evaluated by an external agency to get the certification.


System implementation of the protocols specified by the standard is important. On successful execution and implementation, the company needs to inform CAB or Certification Assessment Body, CAB then sends in a professional who assesses the implementations and system documents. They check thoroughly and understand the dynamics of the organization with respect to the standard they have applied for. Here the examination is not only on the implementation but also on the benefits the same can bring to the organization and whether they are fit to be certified as per their application.


What does the ISO auditor assess?

The ISO auditor will review all your quality manuals and documents related to various policies or procedures you are following in your organization. A review of existing work will help the ISO auditor to identify the possible gaps against the requirements specified in the ISO standards.


Having an ISO certification is important as it portrays your organization in a good light and helps build customer confidence. The customer or vendor seeking to hire your services is likely to trust you more owing to your certifications and that in turn will allow you to build a long-term association with them. Also, without you having to specify they will know that you are capable of fulfilling the task assigned to you to meet their needs and expectations.


Benefits of ISO certification

This certification ensures your customers that you will satisfactorily comply with the standards as per requirement and will deliver more value to them each time they assign you a task. Moreover, if your customer is a certified companies themselves, then they will understand your value more than anyone else. They will know that you give utmost importance to customer satisfaction and will always love doing business with you without any compromise.


This standard focuses on constant improvement and it indicates the efficiency and effectiveness of the systems you are using to fulfill your customer requirement. Thus, with a standard in tow, you do not have to go on explaining your capabilities to each and every company willing to do business with you. Rather you can easily enroll and fulfill their needs with utmost perfection.


But the trick is to continue working on your internal systems and just like a set-up of machinery that needs continuous maintenance and oiling you need to pay attention to the maintenance of the standards and protocols you follow. You will have to pay close attention to the standard and its policies and from time to time run checks within your organization to ensure you are meeting all the requirements from the bottom to the top of the line.


In order to get assistance on compliance and know more, get in touch with us.


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