ISO 9001 Quality Management System
ISO 9001:2015 is a commonly adopted standard worldwide within the ISO series of standards. it's Quality Management System, but its a overall Business Management Standard
This standard is basically focusing on organizational growth through a systematic approach.
This standard is focusing on multiple folds of management from compliance with statutory and regulatory requirements to basic elements of success for any organization i.e. issues, risks, needs, and expectations of the interested parties. by determining and complying with this any organization can achieve its ultimate aim of success.
We have touched almost all segments or sectors of society like administration like Grampanchayat, Police Stations, school collages, hospitals, clinics Industries like electrical, machine mfg, steel industry, plastic Rubber, Dies Pigment, Paints, Pharmaceutical, Chemicals, Valves, Engineering, Boiler, Pipes Mfg. etc. for implementation and certification for ISO 9001:2015.
The adoption of a quality management system is a strategic decision of an organization that can help to improve its overall performance and provide a sound basis for sustainable development initiatives.
The potential benefits to an organization of implementing a quality management system based on this International Standard are:
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The ability to consistently provide products and services that meet customer and applicable statutory and regulatory requirements;
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Facilitating opportunities to enhance customer satisfaction;
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Addressing risks and opportunities associated with its context and objectives;
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The ability to demonstrate conformity to specified quality management system requirements.
This International Standard can be used by internal and external parties. It is not the intent of this International Standard to imply the need for:
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Uniformity in the structure of different quality management systems;
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Alignment of documentation to the clause structure of this International Standard;
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The use of the specific terminology of this International Standard within the organization.
The quality management system requirements specified in this International Standard are complementary to requirements for products and services.
This International Standard employs the process approach, which incorporates the Plan-Do-Check-Act (PDCA) cycle and risk-based thinking. The process approach enables an organization to plan its processes and their interactions.
The PDCA cycle enables an organization to ensure that its processes are adequately resourced and managed and that opportunities for improvement are determined and acted on.
Risk-based thinking enables an organization to determine the factors that could cause its processes and its quality management system to deviate from the planned results, to put in place preventive controls to minimize negative effects, and to make maximum use of opportunities as they arise.
Consistently meeting requirements and addressing future needs and expectations poses a challenge for organizations in an increasingly dynamic and complex environment. To achieve this objective, the organization might find it necessary to adopt various forms of improvement in addition to correction and continual improvements, such as breakthrough change, innovation, and re-organization.